I just realized I've been paying twice each month for quite a while. Can someone tell me why or how this happening? The payments are made two days in a row.
Hi @jkudron; welcome to the Dropbox Community!
As it sounds like you're being billed for two separate Dropbox accounts, I'd suggest using our self-served look up tool to locate the email addresses those charges relate to.
Let me know what you find and we'll take it from there.
Thanks for the quick response @jkudron.
As at this point, I'll need some account and billing specific information, may I reach out the email address that's associated with your Community's profile so we can have a further look internally?
Sorry for the late reply @jkudron.
I just sent you an email so we can look further into this internally.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.
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