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I am getting an error 500 when trying to access my account. Any ideas?

I am getting an error 500 when trying to access my account. Any ideas?

Riley W.
New member | Level 1

Does anyone know what this is all about? I can't access my file at all.

1 Accepted Solution

Accepted Solutions

Re: ERROR 500

Rich
Super User II

No further response and the issue related to this 500 error has been resolved. Closing thread. If you're reading this now and receiving a 500 error, then it is unrelated to the issue posted here. Please start a new topic.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

View solution in original post

5 Replies 5

Re: ERROR 500

Sarah R.
New member | Level 1

I'm also getting the "error 500". I was trying to download a zip file sent to me by someone else, and when I try to download, I get the error message.

Re: ERROR 500

James B.12
New member | Level 1

Same here.  Can't access file via browser access (Error 500) and the popup from the tray icon is telling me 30 minutes to sync a 25kb file.

Re: ERROR 500

Janet B.13
New member | Level 1

I'm trying to see a file someone else sent me and keep getting the Error 500 message. I really would like to see the file!

Re: ERROR 500

Ed
Dropboxer

Thanks for reporting - Checking it with our dev team. Did it just start 30min ago?




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: ERROR 500

Rich
Super User II

No further response and the issue related to this 500 error has been resolved. Closing thread. If you're reading this now and receiving a 500 error, then it is unrelated to the issue posted here. Please start a new topic.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

View solution in original post

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Top contributors to this post

  • User avatar
    Rich Super User II
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    Ed Dropboxer
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    Janet B.13 New member | Level 1
  • User avatar
    James B.12 New member | Level 1
  • User avatar
    Sarah R. New member | Level 1
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