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I am not able to cancel my subscription. I do not want to be charged. I have tried on my computer.

I am not able to cancel my subscription. I do not want to be charged. I have tried on my computer.

DSIN
New member | Level 2

I am not able to cancel my subscription. I do not want to be charged. I have tried on my computer. I dont have it on my phone

1 Reply 1

Re: I am not able to cancel my subscription. I do not want to be charged. I have tried on my comp...

Daphne
Dropboxer
Hello there @DSIN, I'm sorry to hear you're having trouble with this!

What is your current Dropbox plan for this account? You can double check this from your plan page here.

Also, where do you run into an issue when you try and cancel the subscription?

If you're getting an error then please send me a screenshot of that (excluding any personal info).

Keep me posted - thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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