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I can not sign in

I can not sign in

Helene1476
Explorer | Level 3

Hi, 

I used to have a Dropbox account linked to my university email address. When I left university, I lost access to this address and then to the Dropbox. Is there a way to get my Dropbox account back?

 

Thank in advance

 

Helene

1 Accepted Solution

Accepted Solutions

Re: I can not sign in

Mark
Super User II

How long is it since you logged in? If its over 12 months the account will have been deleted now I'm afraid. 

 

And without access to the university email there is no way to get in at all 😞


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Re: I can not sign in

Mark
Super User II

How long is it since you logged in? If its over 12 months the account will have been deleted now I'm afraid. 

 

And without access to the university email there is no way to get in at all 😞


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: I can not sign in

Helene1476
Explorer | Level 3

It has been over 12 months 😞 

Thank you

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    Helene1476 Explorer | Level 3
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    Mark Super User II
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