Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
Hi,
I used to have a Dropbox account linked to my university email address. When I left university, I lost access to this address and then to the Dropbox. Is there a way to get my Dropbox account back?
Thank in advance
Helene
How long is it since you logged in? If its over 12 months the account will have been deleted now I'm afraid.
And without access to the university email there is no way to get in at all 😞
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
How long is it since you logged in? If its over 12 months the account will have been deleted now I'm afraid.
And without access to the university email there is no way to get in at all 😞
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
It has been over 12 months 😞
Thank you
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!