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I can't access my email address and forgot my password. Can I access my account somehow?

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I can't access my email address and forgot my password. Can I access my account somehow?

Explorer | Level 3

I can't access to my email and i forgot my password too. What do i do?

1 Reply 1
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Re: I can't access my email address and forgot my password. Can I access my account somehow?

Dropboxer

Hi @Yusra; welcome to our Community!

 

I'm afraid you won't be able to regain access to a Dropbox account without access to the email address that you used upon signing up and/or its password. 

 

Just to make sure we've covered all bases though, can you please clarify why you're unable to access the email address you used in the first place? 

 

Did you have any connected devices to that account perhaps? 

 

Let me know and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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