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I can't access the billing page to change credit card information - anyone else have this issue?

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I can't access the billing page to change credit card information - anyone else have this issue?

New member | Level 2

And I can´t find any way to contact Dropbox either?

1 Reply 1
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Re: I can't access the billing page to change credit card information - anyone else have this issue?

Dropboxer

Hello @Joachim Braset, I'm sorry to hear you're having trouble with this!

 

You can check out your Support options, which depend on your account's current plan, from here.

 

For the issue that you're having accessing the billing page, can you try the following to see if any of these steps do the trick?

  • Clear the browser's cache
  • Use an incognito/private browsing window
  • Use another web browser

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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