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I can't proceed because the wrong keys are constantly being entered

New member | Level 2
New member | Level 2

The payments system is horrible and makes me HATE dropbox.

You cannnot enter credit card numbers without DROPBOX inserting numbers and that are wrong constantly every time I enter a number.

It has always done this to me ... you cannot enter a 3 digit security code number either...even if you enter the correct number of digits it won't accept.....

 

 

1 Accepted Solution

Accepted Solutions
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Re: Payment

Dropboxer
Dropboxer
Hi there @SkateDuGong, sorry to hear about that. 
 
As a first step, could you please clarify if you’ve trying this from another browser/incognito mode, and ensured that you’re not running any browser extensions? How about clearing your cache?
 
Any additional info would be very helpful. Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1
Highlighted

Re: Payment

Dropboxer
Dropboxer
Hi there @SkateDuGong, sorry to hear about that. 
 
As a first step, could you please clarify if you’ve trying this from another browser/incognito mode, and ensured that you’re not running any browser extensions? How about clearing your cache?
 
Any additional info would be very helpful. Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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