I can't restore the item in deleted file

[KolbjornUrsin]

when i restore the folder in the delete file i get the message:
Because this folder is shared, other people might have made changes to it since it was removed from your account.
and I can't restore the folder or file with this message.
Help me! What do I need to do to be able to recover them?

[KolbjornUrsin]

We were unable to restore those files.

[Mark · Accepted solution]

I suggest you ask somebody to reinvite you to it 🙂

[KolbjornUrsin]

i have contacted drobox support but have not received a response.

[shayfan]

I received email said my dropbox space are full and save backups. I looked and all my photos are gone and got another email instruction on how to find photos from backups from desktop. There are nothing . I lost 240 photos.

[Mark]

Can you restore via www.dropbox.com/events ?

[shayfan]

I found two links i need but it won't let me click on the blue link. The message pop say “ Error (403)
It seems you don't belong here!
You should probably sign in.
Check out our Help Center and
forums for help, or head back to home”

[Megan]

Hey @shayfan, let's look into this! 

Are you signed into your account when checking your events page? 

Have you also checked your deleted files page? 

Let me know more, thanks! 

[shayfan]

No, I have not signed into my account when checking my events page. How do I sign up? I cant find where to sign in to see event page. Yes, I was able to look it up all delete page but cant find it what I am looking. My 240 photos were deleted on August 7-8, 2022

[Hannah]

Hey @shayfan, sorry for jumping in here.

Have you tried signing in to your account from this page? 

If you're currently not signed in already, you should see an option to "sign in" at the top right corner.

If you're signed in and you're still getting an error message in your events page, please send us a screenshot, so we can look into this.