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I can't seem to login to my main account because I don't remember the password

I can't seem to login to my main account because I don't remember the password

MrWoffe
New member | Level 2

I have 2 accounts. This one and my main account where all my important files are. I have just changed my computer and now I can´t log in to my main account. I have forgotten the password. I have of course tried to use the recover function. But I don´t get any emails from you. I have checked the Spam catalog and added your address to my contacts. 

I really need access to my main account...really....

BR

Ulf

1 Reply 1

Re: Recover account

Chris_J
Super User

Hello MrWoffe

Are you sure you are logged in using the correct email address used in creating of that account?  I know many use different email addresses.

 

A good way to get this resolved is to go thru the Support Channel and submit a Support Ticket,  go to: https://www.dropbox.com/support/email 

 

Hope this helps you


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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