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I can't share as I'm getting an error that the user is disabled. What can I do?

edobrucio New member | Level 2
New member | Level 2

I can't share any files from my dropobx from the application or from the online site. If I create the sharing link it says "impossible to create the link" if I enter the email of the person with whom I want to share the file it says "user disabled" but I'm sure the problem is mine. I do not know what to do. Thank you!

1 Reply 1
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Re: Error link condivision

Super User II
Super User II

You'll need to contact Support directly.

 

Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

 

Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

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