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I can't sign in as I'm being asked for a 6 digit code. Any clues?

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I can't sign in as I'm being asked for a 6 digit code. Any clues?

New member | Level 2

the same password but wont enter its asking for 6 digit code which dont happen before i have important files in there how to retrieve my dropbox account can anyone helo me?

1 Reply 1
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Re: can't sign in

Dropboxer

Hi @mjdavid; welcome to our Community and happy Monday!

 

As I'm not sure I quite understand the matter here, can you elaborate a tad on your query?

 

By the way, are you on a desktop device or on a mobile one? 

 

Let me know what you find and we'll take it from there! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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