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I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

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15 Replies 15
Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

Have that same issue. All folders are gone and only visible on my mobile devices. Pull yourself together Dropbox. This is unserious

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

same here! 

 

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

Use web page; if file missing; click on <trashcan> to see 'deleted' files; if file in a shared-folder some "member" has removed the file.

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

I have the same issue please get this fixed. ASAP. Thanks

 

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

I can't sign in or out on my home page cant see my files

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

Same issue.  started last week and thought maybe it was a cashe issue.  Still not working.  Please help.

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

I need Dropbox tech support to re-boot my login. I seem to be stuck in login/logout nowhere land. I called Dropbox sales and they redirected me to dropbox.com/help, which I can't access because I can't login/logout - ??

How do I have my account re-set?

 

 

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

I'm having the same problem! I thought maybe it was a glitch with my computer, since all my files showed through on my mobile app, but I guess it's a bigger problem than that! I can't log out/in, and my entire "box" is completely empty. Dropbox is my main method for transferring photos from my phone to my computer, and thankfully I don't think I've actually completely lost anything (either I or someone else from shared folders has other copies/originals), but this is frustrating and just a tad worrisome! While it's nice to know I'm not alone in this, I really just hope we get answers soon! 

Highlighted

Re: I can't sign out of my dropbox, nor can I see my files... My dissertation is on there. Please fix it ASAP

New member | Level 1
New member | Level 1

I am having the same problem!!  I can see all my files on my mobile device but they are not on my computer!  And I can't logout of my computer.  There is no logout/login option under my name.  What is the problem???  I have gone through all the help files and you dont have this one listed.  PLEASE ADVISE!

 

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