I cancelled my Free Trial and was still charged at the end of it

PaddyNeill

I trialled the dropbox professional offerring and cancelled the 14 day trial after a week or so. I have just been charged as confrimed by an email stating the free trial has ended. I followed all the correct steps but Dropbox still charged me.

I cancelled the free trial before the 14 days and was still charged. How do I get a refund from Dropbox for this unauthorised charge to my card?

Mark

Contact support via www.dropbox.com/support and send them a copy of the cancellation email - probably via screengrab

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I cancelled my Free Trial and was still charged at the end of it

I cancelled my Free Trial and was still charged at the end of it

Re: I cancelled my Free Trial and was still charged at the end of it

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