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I cannot verify my account as I entered the wrong email address?

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I cannot verify my account as I entered the wrong email address?

New member | Level 2

I entered the wrong email address when I signed up and cannot verify it to acces my account, is there anyway to change to the proper one?

1 Reply 1
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Re: I cannot verify my account as I entered the wrong email address?

Dropboxer

Hi @carrieny, thanks for posting on the Community!

 

Generally, you would need access to the email address to verify it, in order to change the email.

 

If you haven't uploaded any files to the account, you can simply delete the account, or just not access it any longer and create a new account with the correct email. 

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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