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I cant seem to sign into my old account, but dont have any emails about it being deactivated???

I cant seem to sign into my old account, but dont have any emails about it being deactivated???

omgitsgb
New member | Level 2

I cant seem to sign into my old account, but don't have any emails about it being deactivated. Is there a way to contact a support member directly? the help site only points at ether a chat bot, or to ask here... I would really like to recover that account, I swear I have signed into it within the past few years, but now cant anymore. It doesn't make much sense, it would really suck if all those files were lost though. 😞 it contained a lot of very old important memories that I thought would be safe on a server like drop box, but I guess not if it got deleted. Is there any way to recover old accounts? I tried doing the email thing, but it doesnt send me an email about my account when I enter it. 😞

1 Reply 1

Re: I cant seem to sign into my old account, but dont have any emails about it being deactivated???

Mark
Super User II

Sorry no, old accounts are not recoverable. 

 

If you are signed in on the same email as your account used to be have a look at www.dropbox.com/events. That will show you all activity on said account. If there isnt stuff there historically then it was deactivated. 


 


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