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I change my email address but I'm still asked to sign in with my old one

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I change my email address but I'm still asked to sign in with my old one

New member | Level 2

I am trying to change the email address on my account. I have followed the procedure correctly and get a verification email in my new email inbox. This takes me to a log in page and it will only allow the log in using my old email address. Any ideas please?

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Re: I change my email address but I'm still asked to sign in with my old one

Dropboxer

Hi @JFFJ, thanks for posting today!

 

Most likely the site requires you to sign in first to verify the account using the link from the email.

 

Once you sign in, then you’ll have the account verified.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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