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I'd like to find my account details (read them, NOT know which Continent your memory chips are in)

I'd like to find my account details (read them, NOT know which Continent your memory chips are in)

New member | Level 2
New member | Level 2

I'd need to find my account details       I need to read details such as: how much am I paying per year? how much memory have I used in the Dropbox system? which credit card is paying my fee?  ETCETERA  These are NOT my only questions, but how do I get to this page from the HOME page?  (I've asked before & the answer was far too vague.)

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Re: I'd like to find my account details (read them, NOT know which Continent your memory chips are i

Dropboxer
Dropboxer
Hi there @BigSmiler, thanks for posting your question on the Community - I’d be more than happy to help! 
 

@BigSmiler wrote:

how much am I paying per year?


If you’re on a:
  • Paid subscription, you can find more info about the monthly/annual payments of your account from the Billing tab
  • Basic account, you’re not charged for it and it’s free. 
If you’re not sure which plan your account is on, you can find out by navigating to your Plan tab
 
However, if you don’t recognize a Dropbox charge on your credit card, you can look up the email address and payment date associated using the credit card charge lookup tool
 

@BigSmiler wrote:

how much memory have I used in the Dropbox system? 


You can check how much space you have available and how much is being taken up by regular/private and shared content from your Plan page
 

@BigSmiler wrote:

which credit card is paying my fee?


You can find this from the Billing tab, as well as from your bank statement that should outline the charge(s). 
 

@BigSmiler wrote:

how do I get to this page from the HOME page?


You can get to the Plan and Billing page by:
  1. Signing in to the website
  2. Clicking on your avatar that's on the top right hand corner of your screen.
  3. Selecting Settings from the drop-down menu. 
  4. From there, you should see the Plan (all accounts) and Billing section (paid accounts). 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: I'd like to find my account details (read them, NOT know which Continent your memory chips are i

Dropboxer
Dropboxer
Hi there @BigSmiler, thanks for posting your question on the Community - I’d be more than happy to help! 
 

@BigSmiler wrote:

how much am I paying per year?


If you’re on a:
  • Paid subscription, you can find more info about the monthly/annual payments of your account from the Billing tab
  • Basic account, you’re not charged for it and it’s free. 
If you’re not sure which plan your account is on, you can find out by navigating to your Plan tab
 
However, if you don’t recognize a Dropbox charge on your credit card, you can look up the email address and payment date associated using the credit card charge lookup tool
 

@BigSmiler wrote:

how much memory have I used in the Dropbox system? 


You can check how much space you have available and how much is being taken up by regular/private and shared content from your Plan page
 

@BigSmiler wrote:

which credit card is paying my fee?


You can find this from the Billing tab, as well as from your bank statement that should outline the charge(s). 
 

@BigSmiler wrote:

how do I get to this page from the HOME page?


You can get to the Plan and Billing page by:
  1. Signing in to the website
  2. Clicking on your avatar that's on the top right hand corner of your screen.
  3. Selecting Settings from the drop-down menu. 
  4. From there, you should see the Plan (all accounts) and Billing section (paid accounts). 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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