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I'd like to upgrade to 2TB on my Professional account

New member | Level 2
New member | Level 2

I am using the professional version.

 

The capacity of the product is 1TB.

 

I want to increase the capacity to 2TB.

 

If you try to change your plan, it still appears as your current plan.

 

What should I do

 

Thank you

1 Accepted Solution

Accepted Solutions
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Re: capacity upgrade

Super User II
Super User II

The upgrade in space for Professional users is being rolled out - it hasnt completed yet.

Edited: I've been told it may take a few months to process them all. 


 


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View solution in original post

2 Replies 2
Highlighted

Re: capacity upgrade

Super User II
Super User II

The upgrade in space for Professional users is being rolled out - it hasnt completed yet.

Edited: I've been told it may take a few months to process them all. 


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: capacity upgrade

Super User II
Super User II
Mine is still at 1TB as well. New accounts were receiving the upgrade instantly as nothing had to change. For those of us already on the plan, it takes time to change all those account.
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