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I deleted stuff and got a referral for 500 more MB - getting "full" notices and prompts to upgrade

I deleted stuff and got a referral for 500 more MB - getting "full" notices and prompts to upgrade

New member | Level 2
New member | Level 2

Got a dropbox - one day it said its full.

 

Went in and deleted old crap and made it perm, so its gone.

 

Also got a referal to a buddy and was told I get 500 more MB for it. 

 

Still same thing - says it full and to upgrade ...... not gonna happen.

 

How do they fix it ?

 

Cheers'Dave

1 Accepted Solution

Accepted Solutions
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Re: ok, you say its full - I deleted stuff and got a referral for 500 more MB - fix it

Dropboxer
Dropboxer
Hey Dave

Can you check whether you got shared folders with other people? https://dropbox.com/share

These count towards your quota as well.

Cheers



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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2 Replies 2
Highlighted

Re: ok, you say its full - I deleted stuff and got a referral for 500 more MB - fix it

Dropboxer
Dropboxer
Hey Dave

Can you check whether you got shared folders with other people? https://dropbox.com/share

These count towards your quota as well.

Cheers



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Highlighted

Re: ok, you say its full - I deleted stuff and got a referral for 500 more MB - fix it

Super User II
Super User II

Also, please remember that deleted items do not use quota, so, permanently deleting files makes no difference.

 

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]

 


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