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I don't have a Dropbox account, but I'm being charged for one

New member | Level 2
New member | Level 2

We are a business and our credit card is being charged for Dropbox when no one here has an account. This has been going on for over a year.

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Re: No account but being charged

Dropboxer
Dropboxer

Hi @Sherry Daly, thanks for joining the Community!

Have you tried locating the transaction and which account it belongs to from the card lookup tool here?

This might shed some light on which user has upgraded their account using the card.

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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