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I don't remember the password for an old account of mine. Can I regain access somehow?

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I don't remember the password for an old account of mine. Can I regain access somehow?

New member | Level 2

I recently changed jobs and my dropbox account was affiliated with the old job's email.  And now I can't remember the password. How can I access that account? Thanks.

1 Reply 1
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Re: New Email

Dropboxer

Hello there @cahills, thanks for checking in with us on the Dropbox Community. 

 

In general, if you've lost access to your email address, you can try resetting the password from a linked device. 

 

You can have a look at the steps mentioned in this article for some additional suggestions that could further assist. 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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