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I get an error every time I login

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I get an error every time I login

Explorer | Level 3

Hello recently I changed my phone. While I was trying to login in Dropbox I realized that I couldn't ligin neither in the android app nor from pc. I have tried opera Mozilla Chrome edge but the problem is still here. The password was correct. I change the password to try.

5 Replies 5
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Re: ERROR login

Super User II

Why? What happens? 

 

What is the error etc. what is happening?


 


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Re: ERROR login

Explorer | Level 3

Keep fetching me that image from pc (on everybrowser) and on mobie says contact supportdrobox error.png

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Re: ERROR login

Dropboxer

Hi @Xpand, thanks for messaging today!

 

Are you still experiencing this issue? If so, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: ERROR login

Explorer | Level 3

same problem. and with the android app the problem persists

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Re: ERROR login

Dropboxer

Could you try on a different network, or using cellular data on the mobile device to see if this helps?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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