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I have a Basic plan, so why do I need to pay?

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I have a Basic plan, so why do I need to pay?

New member | Level 2

Please kindly advise why I need to pay $120/year to renew my basic plan.
Thank you.

1 Reply 1
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Re: Basic Plan Price

Super User II

Basic accounts are free. If you're being charged $120, then you've likely signed up for a Plus account, or started a trial of a Plus account and failed to cancel before it automatically renewed.

 

Sign into your account on the Dropbox website and visit your Plan page. It will list the exact plan you have. If it doesn't show Plus, use the credit card charge lookup tool to determine which account you're being charged for.

 

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