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I have a pricing concern for my monthly subscription

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I have a pricing concern for my monthly subscription

New member | Level 2

I've just renewed my banking details - but note I am being billed monthly for much more than I was paying previously (1l.49 per month)'

Can you please advise the basic dropbox category? and the one higher?

I would like to return to the basic one I had before.thanks
(have not confirmed the billing notice sent following my updated credit card details. 

1 Accepted Solution

Accepted Solutions
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Re: I have a pricing concern for my monthly subscription

Dropboxer
Hey there @yoho1
 
Initially, please note that you can find the current subscriptions available in this link. If you’re not sure which one you’re on, you can find out by navigating to your Plan tab
 
However, due to account-specific info that’ll be necessary to look into this for you, I’ve sent you a ticket to the email address connected to your Community profile. 
 
Please check your inbox for my latest message and we’ll take it from there. Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: I have a pricing concern for my monthly subscription

Dropboxer
Hey there @yoho1
 
Initially, please note that you can find the current subscriptions available in this link. If you’re not sure which one you’re on, you can find out by navigating to your Plan tab
 
However, due to account-specific info that’ll be necessary to look into this for you, I’ve sent you a ticket to the email address connected to your Community profile. 
 
Please check your inbox for my latest message and we’ll take it from there. Thanks!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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