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I have a question about the location of the servers our data is held. Any ideas?

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I have a question about the location of the servers our data is held. Any ideas?

New member | Level 2

Hi how do we find out the current physical location of the servers where our business data is held?  I need to create a due diligence document.

Thanks,

Kim

1 Accepted Solution

Accepted Solutions
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Re: Server location

Dropboxer
Hey Kim (Kimb1), I’m quickly pinging you back since we can only proceed with account-specific matters via our Official Support channel (we’ll need to have direct access to your account internally in order to answer such sensitive requests), just to let you know that I’ve reached out to you on my end, as I couldn’t locate an open support request.  
 
Whenever you have some spare time, please have a look at your inbox for my message & I’ll make sure to promptly follow-up with you asap. Thanks again for checking in with us on the Forum & I’ll be awaiting your next reply! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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View solution in original post

2 Replies 2
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Re: Server location

Super User II

You'll need to contact Support directly for an official answer, but I believe that unless you've specifically requested a EU server (and have an account that qualifies for it), your data will be on US servers.

Highlighted

Re: Server location

Dropboxer
Hey Kim (Kimb1), I’m quickly pinging you back since we can only proceed with account-specific matters via our Official Support channel (we’ll need to have direct access to your account internally in order to answer such sensitive requests), just to let you know that I’ve reached out to you on my end, as I couldn’t locate an open support request.  
 
Whenever you have some spare time, please have a look at your inbox for my message & I’ll make sure to promptly follow-up with you asap. Thanks again for checking in with us on the Forum & I’ll be awaiting your next reply! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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