cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have a question about upgrading and sharing. Can you help?

Highlighted

I have a question about upgrading and sharing. Can you help?

New member | Level 2

If you upgrade your account so you can send and recieve larger files for example files that are 400mb and over does the other person who you are sharing files with have to upgrade their account as well to send the larger files?

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Upgrade

Dropboxer

Hey there @Brettr4789 - welcome to our Community!

To begin with, note that your Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account (our Basic plan that comes for free) can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.

If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder, instead which allows users to view or download a one-way, read-only copy of the folder. You can read about this on our Help Center here:

https://help.dropbox.com/files-folders/view-only-access

If you'd like others to upload files to your Dropbox account without impacting the submitters quota, you can send a file request which, in turn, enables a requester to have files uploaded to their Dropbox account by other individuals. You can read about this on our Help Center here: 

https://help.dropbox.com/files-folders/create-file-request & 

https://help.dropbox.com/files-folders/received-file-request

Finally, if you are interested in sharing a quota pool between multiple users, we do have a Dropbox Business subscription. You can read more about Dropbox Business on our website here: https://www.dropbox.com/business

I hope this information helps and please let me know if you have any questions Brett. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Upgrade

Dropboxer

Hey there @Brettr4789 - welcome to our Community!

To begin with, note that your Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders. A Dropbox account can't sync more than its quota, so a 2 GB account (our Basic plan that comes for free) can't sync more than 2 GB, including the space taken up by shared folders. Because every member of a shared folder can add and modify the files in the shared folder, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders.

If you'd like to share a folder without impacting the recipient's quota, you can share a link to the folder, instead which allows users to view or download a one-way, read-only copy of the folder. You can read about this on our Help Center here:

https://help.dropbox.com/files-folders/view-only-access

If you'd like others to upload files to your Dropbox account without impacting the submitters quota, you can send a file request which, in turn, enables a requester to have files uploaded to their Dropbox account by other individuals. You can read about this on our Help Center here: 

https://help.dropbox.com/files-folders/create-file-request & 

https://help.dropbox.com/files-folders/received-file-request

Finally, if you are interested in sharing a quota pool between multiple users, we do have a Dropbox Business subscription. You can read more about Dropbox Business on our website here: https://www.dropbox.com/business

I hope this information helps and please let me know if you have any questions Brett. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?