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I have an account related question, can I get help?

I have an account related question, can I get help?

steelman
New member | Level 2

How do you speak with a real person concerning your dropbox account

 

3 Replies 3

Re: upgrades

Lusil
Dropboxer

Hi there @steelman, thanks for checking in with us.

 

Your support options depend on the sort of account that you have, and you can find yours by going to this page

 

However, we're more than happy to help from here as well!

 

Just let us know what the issue is and we'll make sure to get back to you as soon as possible. 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: upgrades

steelman
New member | Level 2

I have deleted most of the files that I had in my dropbox why is it insisting that I upgrade?

Re: I have an account related question, can I get help?

Walter
Dropboxer

There might be a shared folder putting you over your account's quota @steelman.

 

What is your account's plan tab reporting?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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