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I have an unauthorized charge to my bank and I want a phone number to get reimbursed and to cancel.

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I have an unauthorized charge to my bank and I want a phone number to get reimbursed and to cancel.

New member | Level 2
I don’t understand this “enter value for this field”
1 Reply 1
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Re: I have an unauthorized charge to my bank and I want a phone number to get reimbursed and to canc

Dropboxer

Welcome to the Community @fjamesb4

We do not have access to our billing tools to help with such requests via the Community. We actually don't even see your account from here for privacy reasons. 

If you have a Business team account, you will find the option to call in your admin console's "Help section". If not, I can help you cancel via email or you can contact our support here

Now to your question... I lost you there! Where do you see the “enter value for this field” ? 

Send me a screenshot and I will be glad to help with that as well. 

Thanks.

 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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