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I have been denied the extra space when inviting a friend, but he's using his new account

New member | Level 2
New member | Level 2

The reason for the denial is: it is a suspicious since the new account has been created from the same computer.

That is a reality: he is my son! we are sharing the computer. Is that forbidden? Does it mean that we cannot invite each other?

I understand the check, but, I am not inviting dozens of friends. It is only one. Some years ago I had the same issue, and I forgot it, but now, I think it should have a smart solution.

Best regards

3 Replies 3
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Re: I have been denied the extra space when inviting a frind, although he is using his new account

Super User II
Super User II

The T&C's, I'm afraid, do state that to qualify for the space you need to install Dropbox on to a unique device. 


 


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Re: I have been denied the extra space when inviting a frind, although he is using his new account

New member | Level 2
New member | Level 2

Well, I am not speaking about iinstalling dropbox in devices, I mean creating a new account. the situation now is: he has been created as a user, but none of us have been granted with 500M. We haven't have the chance to decline the new account creation. that is not fair. Regards

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Re: I have been denied the extra space when inviting a frind, although he is using his new account

Super User II
Super User II

@peret2000 wrote:

Well, I am not speaking about iinstalling dropbox in devices ...


But that's part of the process. In order for a referral to be counted, the person you're inviting must accept the invitiation on a new Dropbox account, install the Dropbox desktop client on a unique comptuer, and verify their email address.

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