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I have received an email stating that my dropbox account is about to be closed

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I have received an email stating that my dropbox account is about to be closed

New member | Level 2

I have received an email from "no-reply@dropboxmail.com" saying that my account will be closed in 90 days.  Is this legitimate, or is it a phishing scam (there is a link included within the email....)?  I obviously do not want to lose my account.  Thanks everyone!

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Re: I have received an email stating that my dropbox account is about to be closed

Dropboxer
Hey there (@MCM1), sorry to hear that you found the email suspicious; I can confirm it is a legitimate Dropbox email. If there's no activity on your Dropbox account for an extended period of time, Dropbox will notify you—or the account owner—in an email. To keep an account active, all you need to do would be to sign in & we'll know you want to keep it. 
 
Hopefully my post addresses your concern however please do let me know here in case I’ve misunderstood your request in any way. Thanks for posting us on our Community & I’m wishing you a wonderful week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1
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Re: I have received an email stating that my dropbox account is about to be closed

Dropboxer
Hey there (@MCM1), sorry to hear that you found the email suspicious; I can confirm it is a legitimate Dropbox email. If there's no activity on your Dropbox account for an extended period of time, Dropbox will notify you—or the account owner—in an email. To keep an account active, all you need to do would be to sign in & we'll know you want to keep it. 
 
Hopefully my post addresses your concern however please do let me know here in case I’ve misunderstood your request in any way. Thanks for posting us on our Community & I’m wishing you a wonderful week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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