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I have some question's about my account's plan. Can you shed some light?

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I have some question's about my account's plan. Can you shed some light?

New member | Level 2

I received notification that I had reached my size limit with Dropbox and would be charged each month after a trial period. Well I have cleaned my email up and assume I'm not using that much space anymore. Can I go back to the original setup where I had Dropbox for free? I can't find where I can do that. 
Thanks in anticipation. 

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Re: Delete Dropbox

Dropboxer

Hi @Joey17 - welcome to the Dropbox Community!

Can you clarify if you've upgraded your Dropbox account (or initiated a trial) at some point in the past or just saw this as a notification somewhere? If that's the case, are you looking to cancel your subscription to revert back to our free, Basic plan?

Also, 


@Joey17 wrote: Well I have cleaned my email up and assume I'm not using that much space anymore.

I'm not sure how this relates to Dropbox; can you elaborate on this for me please?

If you'd like to see your Dropbox account's quota and plan, please take a look at your account's plan tab here: 

Keep me posted on your findings and we'll take it from there! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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