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I lost my phone and now access to my account

I lost my phone and now access to my account

krishvolcano
New member | Level 2

Irritating Dropbox I lost my phone not received otp I can't able to login to my account I start retrieve my account ends to tfa ask otp ask community team without otp how to logi my account I am irritating to Dropbox

1 Reply 1

Re: Lost

Rich
Super User II

@krishvolcano wrote:
Irritating Dropbox I lost my phone not received otp I can't able to login to my account I start retrieve my account ends to tfa ask otp ask community team without otp how to logi my account I am irritating to Dropbox

You'll need to use the emergency backup codes you were given when you enabled two-step authentication, or another linked device. Without those, there's no way to access the account.

 

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