cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I lost my referral quota when downgrading my account

Highlighted

I lost my referral quota when downgrading my account

New member | Level 2

I once invited my friends and got an extra 6.75GB. I later upgraded my account. But today I returned my account to the basic version. I got an extra 6.75GB but it didn't return to me. Please help me recover. Thank you

1 Reply 1
Highlighted

Re: I lost my referral quota when downgrading my account

Super User II

Referral bonuses differ between free and paid accounts. For free accounts, a referral bonus grants 500 MB of space. On a paid account, that doubles to 1 GB. Any referral bonuses received while on a free account will double when you upgrade to a paid account. Likewise, referral bonuses are halved when you downgrade from a paid account back to a free account.

 


@Best Travel wrote:

I got an extra 6.75GB but it didn't return to me.


 Are you certain you didn't register a new account? A new account wouldn't have the previously earned bonus space.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?