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I'm being charged on an account that was closed in January 2020

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I'm being charged on an account that was closed in January 2020

New member | Level 2

Hi,

I closed my account in Jan 2020 and I am still getting billed for $12.84.

Please look into and refund.

Thank you

Kevin

1 Reply 1
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Re: I'm being charged on an account that was closed in January 2020

Dropboxer

Hello @Kevin B, I'm sorry to hear about that!

 

I'd be happy to look into this with you, but we would need to continue through our Support channel due to the billing related info we would need to discuss.

 

I've reached out to the email linked with your profile here, so please check your inbox when you have the time and we'll take it from there.

 

Thank you!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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