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I'm getting 'access denied' when trying to accept an invite to download files

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I'm getting 'access denied' when trying to accept an invite to download files

New member | Level 2

I have recieved an invitation to download files, but can't have access because I have two old Dropbox accounts that I haven't used in years, and Dropbox is confused now - so I'm locked out.

 

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Re: I'm getting 'access denied' when trying to accept an invite to download files

Dropboxer

Hi @rogaromi; welcome to our Community and happy Monday!

 

I'm not sure if this will work, but could you try an incognito window to access that invitation and let me know if you're still getting the same error?

 

In case you do though, please forward me a screenshot so I can have a look. 

 

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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