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I'm getting an error when trying to pay for my upgrade to Dropbox Plus

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I'm getting an error when trying to pay for my upgrade to Dropbox Plus

New member | Level 2

hi Guys,

 

i want to renew my Dropbox Plus. am in Nigeria. am Using my Mastercard (Naira), current account and the price is $119.88

after putting the necessary details and click buy, it keeps telling me there is error. what do i do?

1 Reply 1
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Re: I'm getting an error when trying to pay for my upgrade to Dropbox Plus

Dropboxer

Hi @charles4real, thanks for posting today!

 

To ensure this isn’t an issue with the site, could you try switching browsers to see if this helps?

 

Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

If there’s still an error, try contacting your bank to see if there was any issue with the attempt.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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