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I' m having troubles with deleting my account. Any clues?

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I' m having troubles with deleting my account. Any clues?

Not applicable

No Account Delete button under 'General' tab. No clear option for 'Leave Team'. No help from Dropbox customer service, it's like being stuck in a crazy time loop. Head and brick wall come to mind.

Would appreciate some help from you guys in the community. Many thanks in advance

1 Accepted Solution

Accepted Solutions
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Re: Account Deletion Nightmare.

Not applicable

Hi Rich. Thanks for replying.

I was on a Business Trial and as far as I can see I am the admin from my personal account. I managed to delete the business account...

Ok, scrap that, I just managed to disband my business team but only by coming across the option by mistake. It's not clear at all but if anyone has this problem whereby you cant disband the team and therefore see the 'Delete Account' option under 'General' tab - do the counterintuitive thing of looking to add business features and then you will see an option to disband team. 

View solution in original post

2 Replies 2
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Re: Account Deletion Nightmare.

Super User II

@anonymous wrote:

No clear option for 'Leave Team'.


Are you a member of a Dropbox Business team? If so, only the Team admin can delete your account or convert it back to an indiviudal account. You would need to contact them.

Highlighted

Re: Account Deletion Nightmare.

Not applicable

Hi Rich. Thanks for replying.

I was on a Business Trial and as far as I can see I am the admin from my personal account. I managed to delete the business account...

Ok, scrap that, I just managed to disband my business team but only by coming across the option by mistake. It's not clear at all but if anyone has this problem whereby you cant disband the team and therefore see the 'Delete Account' option under 'General' tab - do the counterintuitive thing of looking to add business features and then you will see an option to disband team. 

View solution in original post

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