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I'm not receiving the verification's email. What can I do?

New member | Level 2
New member | Level 2

Hello

Ive downloaded the app as per instructions as I’ve received and email to view pics in Dropbox. Ive created email etc and am suppose to receive email verification to confirm and move forward? I have not received any email. 

How do I proceed please?

Thanks

Nicole

1 Accepted Solution

Accepted Solutions
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Re: .

Dropboxer
Dropboxer

Hey there Nicole, welcome to our Community!

When you request to verify your email address, you will receive an email from no-reply@dropbox.com with the steps to verify your account.

If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that no-reply@dropbox.com is not blocked. You can also add no-reply@dropbox.com to your address book and request another email verification email.

If you are still not receiving the email, please let me know and we can investigate further.

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1
Highlighted

Re: .

Dropboxer
Dropboxer

Hey there Nicole, welcome to our Community!

When you request to verify your email address, you will receive an email from no-reply@dropbox.com with the steps to verify your account.

If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that no-reply@dropbox.com is not blocked. You can also add no-reply@dropbox.com to your address book and request another email verification email.

If you are still not receiving the email, please let me know and we can investigate further.

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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