cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

I'm still getting a message for a trial even though I have renewed my subscription?

New member | Level 2
New member | Level 2

I had renewed my subscription for Dropbox plus but still get the message that I can make use of a free trial or to take a paid subscription

1 Accepted Solution

Accepted Solutions
Highlighted

Re: renewal subscription

Dropboxer
Dropboxer

Thanks for the reply @charles7 and happy Monday!

Sorry to ask, yet, could you please elaborate on what's not working for you or provide the screenshot I had initially requested? 

Thanks in advance for your reply Charles. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3
Highlighted

Re: renewal subscription

Dropboxer
Dropboxer

Hey there @charles7 - how are you today?

Could you please let me know if you get it to your upgraded account and also provide a screenshot of this so I can have a visual too?

Thanks!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: renewal subscription

New member | Level 2
New member | Level 2

No it did nto I supplied the requested screenshot but did not get an answer to my question 

Highlighted

Re: renewal subscription

Dropboxer
Dropboxer

Thanks for the reply @charles7 and happy Monday!

Sorry to ask, yet, could you please elaborate on what's not working for you or provide the screenshot I had initially requested? 

Thanks in advance for your reply Charles. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?