I know you all think this is a ridiculous question but I truly need your help. I've deleted all of my photos from camera upload and photos and I've cleared them all from my mac's cache and I've waited 6 days. But still it says I'm out of space. One person has shared their wedding photos with me - a ton of them - but to my knowledge, I have no control over those files. Help please!
I did remove my access to some folders and when I view my usage under my account, it shows "0 bytes of 2GB used" now, but the only choices I'm given when trying to view new invitations to share folders is "Decline" or "Upgrade" and there is no one to call. Seems a little cyber-scammish to me.
I wrote to my client to explain why I was held up (pun intended) and she said the same thing had happened to her. That whole "wait 6 days" thing is another clear sign that this is hinky. Everybody knows that in the business world, nobody can wait six days. I'm totally calling shenanigans.
Re: I'm told I'm out of space but have nothing in dropbox - i've cleared my cache
If you are a supplier of a client then surely they would expect you to have working functionality to do the task you are charging them for? If a supplier I used wrote back and said they couldn't do a task because they were using a free service (and not willing to pay) I'd be looking at changing supplier as it comes across, as a bare minimum, as unprofessional.
An explanation from me is I've just changed accountancy firms and they suggested I send them everything via shared folders on here, when I agreed their first comment was 'we are only on the free version, but, dont panic, if needed we will upgrade'. Spot on. I'm paying them a LOT for the services so if they offer me Dropbox as a way of collaborating I dont expect to be inconvenienced as they are too cheap and unprofessional to not pay for the services used. Same goes for the Sage software and HMRC links etc.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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