I'm trying to set up a new account with my email address, but the system keeps saying "This account has already been created".
I tried resetting the password by clicking "forgot password", but it's not sending any emails to that email account.
Can you help?
Hey @DKT, thanks for reaching out to us and sorry to hear that you're having trouble resetting your password.
As a first step, could you please let me know if you've:
Let me know how it goes!
PS. I removed the emai you included in your post for security and privacy purposes as outlined in our Community Guidelines.
Thanks for trying that out for me, @DKT.
I've sent you a ticket to the email address connected to your Community profile to have a better look into this.
When you get the chance, please check your inbox for my latest message.
Looking forward to hearing back from you!
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