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I made a typo on my email, now I can't verify or change the email address

I made a typo on my email, now I can't verify or change the email address

Irishsal
Explorer | Level 4
Go to solution

Hi
Please I need some help. When signing up for Dropbox I made a mistake on my email address - omitted a full stop. I can't verify my email and it won't let me change it under settings. Thanks

14 Replies 14

David777
New member | Level 2
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Hi,

 

my dropbox account is connected with a wrong email adress.

Now I can´t neither confirm nor change my adress. What can I do?

 

Thanx for your help!

Daphne
Dropbox Staff
Go to solution
Hi there @David777, please check out Walter's post here when you have the time, and let me know if you have any questions - thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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GC10
New member | Level 2
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When i set up drop box i have made a typo in my e mail address. I cannot correct this unless i verify my e mail which is not going to work. I have also forgotten my password . How do i change my e mail address or even delete my account to start again ?

Mark
Super User II
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Without access to the email you cannot I'm afraid. 

 

So I suggest just downloading everything and starting a fresh with a new account 🙂


 


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GC10
New member | Level 2
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Thank you

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Top contributors to this post

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    GC10 New member | Level 2
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    Mark Super User II
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    Daphne Dropbox Staff
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    David777 New member | Level 2
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