I need a refund

[jaypark]

hello, i mistakenly upgraded to business plan and paid 450usd for annual charge. Right after the upgrade, I cancelled business plan (now i am in basic plan). I need refund. Please somebody help me!

[Rich]

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@jaypark wrote:
i mistakenly upgraded to business plan and paid 450usd for annual charge. Right after the upgrade, I cancelled business plan (now i am in basic plan). I need refund.

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You'll need to contact Dropbox Suport directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

• https://help.dropbox.com/accounts-billing/payments-billing/refund
• https://www.dropbox.com/support/billing-issues

[jaypark]

hello, i have a question.

I mistakenly upgrade to business plan and paid annual charge(450USD). 

Right after I noticed that I made a mistake, I immidiately cancelled the business plan within 30 minutes..

Then, my plan is Basic now. 

In this situation, can I get refund? 

Somebody help me please! 450USD is not affordable for me..