Just an update - problem solved. I removed most of the folders in my DB to my desktop & the % finally went down. I found that there were a few .dmg & backup files that I hadn't deleted/ missed that were fairly large in size. Mea culpa! I've backed those up & will start using my DB again.
Also, I had sent an email to DB Support, and did hear back Nov. 17th with full, detailed instructions. I'd found them in the Help Centre & had followed them to try to fix my problem. I paste them here for those having this problem:
- Delete files as you normally would on computers, phones, and tablets, and they'll be deleted from the Dropbox website, too. You can also delete files from the Dropbox website, and they'll be removed from all the computers, phones, and tablets attached to your Dropbox account. Deleted files will not count against your account's overall storage quota.
- If you want to restore any deleted files, keep in mind that Dropbox saves a history of all deleted and earlier versions of files for 30 days for all Dropbox accounts. If you purchase the Extended Version History add-on for your account, you can revert to a previous file version or recover a deleted file at any time within a year of an edit or deletion made after your purchase.
- On Mac, Removing a file from your Dropbox is as simple as dragging and dropping it somewhere out of your Dropbox folder. If you'd like to delete it, drag the file or folder to your Mac's Trash.
- Delete a file using the Dropbox website
- Sign in to the Dropbox website
- Click on the empty space to the right of the file's name to select it. (Clicking on the file name or icon will open the file as a preview)
- Press Delete from the action bar across the top of the file browser
- Permanently delete files
- Note: Permanently deleting a file means that you will not be able to recover it.
- Only the owner of a shared folder, or the original uploader of the file, can permanently delete a file.
- To permanently delete files from the Dropbox website:
- If you haven't already, delete the files you want to permanently delete using the steps above.
- From the file browser, click the trash can icon to show deleted files.
- The show deleted files and permanently delete buttons
- Click the trash can icon to show deleted files that can permanently deleted
- Any files that appear in gray were previously deleted and can still be either undeleted or permanently deleted.
- Once you find the file or folder you’d like to permanently delete, select the file and click Permanently delete from the action bar at the top of the file browser.
- If your problems still persists please provide me with a screenshot of the concern and I’d be happy to look into this further for you.
- For instructions on your how to take a screenshot,
- https://www.dropbox.com/help/1964
- Thank you for allowing me to assist you with your concern, and choosing Dropbox!
