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I need help getting the promotional 50 GB space on my account. Can you help?

Kjell S. New member | Level 1
New member | Level 1

There is 50gb gift included with samsung S5
Where are those 50gb?

8 Replies 8

Re: where is my 50gb ?

Super User II
Super User II

Have you completed www.dropbox.com/gs ?


 


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Re: where is my 50gb ?

Kjell S. New member | Level 1
New member | Level 1

YES

Re: where is my 50gb ?

Super User II
Super User II

And you signed in on the original install of Dropbox on your phone (you haven't upgraded the device?) nor have you had the bonus before


 


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Re: where is my 50gb ?

Kjell S. New member | Level 1
New member | Level 1

bonus before with another phone, yes
is that a problem?, the 50gb was included with the new phone

Re: where is my 50gb ?

Super User II
Super User II

As per the T&C's if you've had the bonus already you are not allowed it again.

You need to set up a new account to claim it again


 


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Re: where is my 50gb ?

Kjell S. New member | Level 1
New member | Level 1

Ok thanks
How do i make a second install of dropbox on computer??
Installer doesnt let me choose where to install

Re: where is my 50gb ?

Super User II
Super User II

You cant.

You need to uninstall your current or put it on to a new user account on the computer


 


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Re: where is my 50gb ?

Kjell S. New member | Level 1
New member | Level 1

I sorted it out i think
Everything is working
Thank you for answering

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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