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I need help recovering my account. Any ideas what I can do?

I need help recovering my account. Any ideas what I can do?

Yahyaphd
Explorer | Level 3

Hellow
please help me forget my password to login to my dropbox and unfortunately my email I cannot sign on any phone and cannot receive notifications because I do not know its passward so I used to dropbox only so through this email I was able to login to my dropbox only I can't use it on my phone as a google account of anyone
on this phone I use a different email than the dropbox email

I need some

1 Reply 1

Re: Hellow i need help

Rich
Super User II

Unfortunately, if you're unable to access the email address associated with your Dropbox account, then Dropbox won't be able to help you gain access to the account. Your email is proof that you are the owner of the account, and without that, they have no way to tell that the account belongs to you.

You can try contacting Support directly, but they likely won't be able to assist you if you don't have access to your email. Alternatively, you'll have better success if you first gain access to your email account, and then you can try to reset your Dropbox password.

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