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I need help with connecting some devices to my account after getting a new phone

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I need help with connecting some devices to my account after getting a new phone

Explorer | Level 3

I need some help here.  I bought a new iPhone 11 and I need to get this device into my device list.  I have a Basic plan right now.  How can I get this device linked to my dropbox account?  My new phone is named the same name as my old phone was when it was linked to my account about 5 yrs ago.

Is this possible? 

 

I also have a new computer that I would need to link to my account.  I plan on throwing out the old computer and I'm hoping that the new computer can just replace the old one on the device list.

 

Any help?

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Re: New phone - basic plan

Super User II

@special_k_29_29 wrote:

I have a Basic plan right now.  How can I get this device linked to my dropbox account?


Basic plans have a three-device limit. As long as you have three devices currently linked, you won't be able to add another one, same name or not (it's still a different device). If you're already at or above your device limit, you'll need to first remove enough devices to get back down to just two devices on your account, then you'll be able to link another one. You can manage your devices on your Security page.

 

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