Dropbox accounts & billing
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I had a withdrawal on my bank account for $199.00 for professional services through Dropbox. I did not request or authorize this charge. Has anyone else had this happen? I certainly have no need for this service and definitely cannot afford this unexpected charge. I have already sent an email to Dropbox but naturally they are closed on the weekends so now I have to wait for Monday. Anyone else have this issue?
Hi @philwil1964 - welcome to our Community and happy Monday!
I'm sorry for the late reply here; are you still having issues with this?
If you do, I'd appreciate your ticket's ID (a 7-digit number) so I can locate it on our system and get on it for you asap.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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