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I paid to upgrade to Plus, but it shows up as Basic, why?

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I paid to upgrade to Plus, but it shows up as Basic, why?

New member | Level 2

I cannot upload to my Dropbox Plus Account, I pay a mothly subscription but it is only showing up as basic.

 

Thanks

1 Reply 1
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Re: I paid to upgrade to Plus, but it shows up as Basic, why?

Dropboxer

Hi @ClaireTallon, thanks for joining the Community!

 

How did you originally upgrade your plan, was it via the site directly, or the Dropbox mobile app?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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