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I payed for Dropbox Pro, but still got no space

I payed for Dropbox Pro, but still got no space

Kim T.18
New member | Level 1

I payed 9,99 euro's for Dropbox Pro, but my Dropbox still says that I did'nt have any space left.
Why is that?

2 Accepted Solutions

Accepted Solutions

Re: I payed for Dropbox Pro, but still got no space

Richard P.
Super User alumni

Open a support ticket at www.dropbox.com/support as we cannot help with billing queries on the forums.

View solution in original post

Re: I payed for Dropbox Pro, but still got no space

Mark
Super User II

In the link originally given

www.dropbox.com/support


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

8 Replies 8

Re: I payed for Dropbox Pro, but still got no space

Richard P.
Super User alumni

Open a support ticket at www.dropbox.com/support as we cannot help with billing queries on the forums.

View solution in original post

Re: I payed for Dropbox Pro, but still got no space

Kim T.18
New member | Level 1

Thanks! I paid with IDEAL , and that option is not there.

I can only choose between PayPal, credit/Debit card and google play. 

So what to do?

Re: I payed for Dropbox Pro, but still got no space

Richard P.
Super User alumni

Pick one of the others and explain the story in the ticket body...?

Re: I payed for Dropbox Pro, but still got no space

Kim T.18
New member | Level 1

What do you mean? Like choose the option bug bug report --> report other problem?

Re: I payed for Dropbox Pro, but still got no space

Rich
Super User II

Choose Account, then Get help with other issue.

Re: I payed for Dropbox Pro, but still got no space

Kim T.18
New member | Level 1

In my dropbox? Or somewhere else?

I can't find it.. sorry

Re: I payed for Dropbox Pro, but still got no space

Mark
Super User II

In the link originally given

www.dropbox.com/support


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Re: I payed for Dropbox Pro, but still got no space

Kim T.18
New member | Level 1

Thanks! 

I hope it works.

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Top contributors to this post

  • User avatar
    Kim T.18 New member | Level 1
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    Rich Super User II
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